Case studies grounded in production deployments. Each one anchored to a real client problem, with measurable outcomes — not vanity metrics.
A global pharma client recorded conversations and interactions with HCPs across major events, in-person interactions, and social media. Traditional analysis took a week for 10,000 records, relied on a semi-automated process, and produced overly abstract or non-actionable themes. Worse — outputs drifted across LLM runs and missed critical data gaps.
Avira reframed the problem as a multi-stage agentic flow: directional themes derived from conversation context, broad-category themes mapped from a curated taxonomy, and full lineage from each conversation back to the insight. The 95% theme match against manually-curated data unlocked real-time analytics and a closed feedback loop.
An agentic listening system that extracts KOL/HCP signals from social, congresses, and publications. Sentiment classification, theme detection, network mapping — running continuously where humans ran quarterly. The 3i framework (Identify, Interpret, Influence) powers continuous insight generation.
Engineered a payment processing platform for high-risk and underserved merchants. Real-time clearing & settlement, AI-powered load management, multi-cloud switch architecture — scaling via direct end-customer adoption with rollout planned across additional banks.
A Gen-AI intelligence solution for leagues, sponsors, and digital leaders. Live fan sentiment, athlete brand monitoring, sponsorship ROI quantification — powered by Athena, delivered as four-lens decision views (sentiment, content, brand, engagement).
Modular SaaS platform built on Salesforce. Centralized data warehouse harmonizing field, CRM, and evidence systems. Supports HEOR/RWE, MSL notes, sentiment, and congress data integration. Audit-ready: SOC 2, HIPAA, GDPR, ISO certified.
Every engagement teaches us something about what enterprise AI actually looks like at production scale. Three observations, drawn from the trade-offs we’ve made on real client work — not from a thought-leadership deck.
Three observations from delivering enterprise AI in production. None of these are abstract — they came from the trade-offs we’ve actually made on client engagements.
Claude and Codex environments are speeding up agent building by 10×, but the engineering work that turns a clever prompt into a stable production agent is still real. Maturity takes multiple iterations.
Not all of it. A delivery platform still matters for speed, control, and repeatability — but the right model evolves with the LLM landscape without forcing customers to rebuild from scratch.
Guardrails, data readiness, and runtime controls are essential for enterprise trust. They’re not a bolt-on — they have to be part of the agent development lifecycle from day one.
Tell us what you’re trying to achieve. We’ll come back with a scoped POV proposal — and the names of clients in similar shape to yours.